Improve Borrower Experience
Providing a quiet experience for borrowers through insurance tracking and ensuring your borrowers are protected.
Providing a quiet experience for borrowers through insurance tracking and ensuring your borrowers are protected.
Seamless, efficient lender experience with our easy-to-use website to improve internal insurance tracking procedures to allow teams to focus on more important tasks.
QuieTrack’s mission is to "quiet" down insurance tracking by enhancing your borrower’s experience, lowering your expenses, and mitigating your uninsured collateral risks. We accomplish this by providing an effective, clear, and boutique level of service. QuieTrack’s 50 years of experience, our professional and courteous team, and our proprietary tracking software drastically reduces all insurance tracking activity and false placement of LPI coverage on your loans. You benefit from a remarkable increase in borrower satisfaction, coupled with substantial time savings for your staff.
Have any questions? Give us a call
800-743-3898
The process of matching a borrower’s insurance documents to a lender’s loan and collateral record. This also includes evaluating the borrower’s insurance coverage to ensure it satisfies the Lender’s insurance requirements and business rules.
50 years of experience can’t be invented or imitated. Our deep understanding and knowledge guide our best-in-class program. Three primary differentiators: 1) We proactively collect your borrower’s insurance prior to any tracking letters and pride ourselves on our “answer the phone” boutique service. 2) Our industry-best, user-friendly technologies create a tranquil lender and borrower experience. 3) We can track ANY type of insurance requirement you require, especially complex commercial loans, and customize our program to your exact specifications. That’s why many of our clients have been with us for over 40 years and why our new clients chose QuieTrack as their solution.
Lender Placed Insurance (LPI) insures specific loan collateral for the benefit of the Lender. LPI is also known as forced placed insurance, collateral protection insurance, mortgage hazard insurance, and mortgage flood insurance. It’s placement, premiums, cancellation, refunds, and coverages are evidenced by a Notice of Insurance (NOI) and governed by the Master Policy. This type of coverage is limited in its coverage and may not provide enough coverage to protect the borrower’s equity in the collateral. Furthermore, it only provides physical damage coverage (not liability) because its primary purpose is to protect the lender’s interest.
Risk mitigation lowers the severity or exposure to a risk. This may be accomplished by developing preventative and reactive strategies to lower the probability of risk or its magnitude. Specific to collateralized lending, risk mitigation focuses on the primary risk of the collateral losing all or some of its value. The perils of fire, flood, theft, explosion, and other perils constantly puts collateral at risk of losing value. Risk mitigation can also be thought of as risk control. Preventative efforts to mitigate or control risk through insurance has an expense factor. However, the cost of reacting or bearing the risk in its entirety is certain to be more costly.
Save any report to Excel or PDF
Check out the Custom Report generator
You can now search, view, save & print EDI policies
Easily upload insurance documents & loan extract files to our SFTP
Years of
Experience
We have been working with QuieTrack for over 9 years, we have had nothing but excellent customer service from them. They are very knowledgeable and take the time to explain if you have any questions. The website is very easy to learn. I have recommended them to Credit Union's that are looking for an Insurance Tracking Company.
Credit Union Client
I am thankful that I can always, without fail, rely upon you to provide information that is thorough, accurate and honest. I never doubt that my insurance services are in good hands when we are working with you. Thank you again for all your help.
Bank Client
QuieTrack's been a great partner over the years. We can depend on them to deliver consistent levels of outstanding service, broad coverages that protect our assets and technology that is second to none.
Credit Union Client
Everything from the real time transactions to the daily report updates on the website to the notices!!!! I am SOOOO glad we were able to make the change! I have always gotten quick responses to my questions and everyone is always so helpful and knowledgeable! In this time of regulatory overload, it's really comforting to not have to worry about this part of the process!!
Bank Client
Diana at QuieTrack has been a great help to me through all the audits. She is so professional and always provides me with the best service. If she doesn't know the answer she will get it for me. She has given me a comfort level during these numerous audits. The research she has provided me has made my responses to the OCC, CFPB and internal audit clear and precise. I am glad she is on my team!
Bank Client
I have been on your website pretty much all day since our training this morning. I LOVE IT! So easy to use and understand what an improvement this will be for us. Thank you again.
Credit Union Client
Give us a call to learn how we can relieve your insurance tracking headaches so you can focus on your core business.