Improve Borrower Experience
Providing a quiet experience for borrowers through insurance tracking and ensuring your borrowers are protected.
Providing a quiet experience for borrowers through insurance tracking and ensuring your borrowers are protected.
Seamless, efficient lender experience with our easy-to-use website to improve internal insurance tracking procedures to allow teams to focus on more important tasks.
QuieTrack’s mission is to "quiet" down insurance tracking by enhancing your borrower’s experience, lowering your expenses, and mitigating your uninsured collateral risks. We accomplish this by providing an effective, clear, and boutique level of service. QuieTrack’s 50 years of experience, our professional and courteous team, and our proprietary tracking software drastically reduces all insurance tracking activity and false placement of LPI coverage on your loans. You benefit from a remarkable increase in borrower satisfaction, coupled with substantial time savings for your staff.
Have any questions? Give us a call
800-743-3898
The process of matching a borrower’s insurance documents to a lender’s loan and collateral record. This also includes evaluating the borrower’s insurance coverage to ensure it satisfies the Lender’s insurance requirements and business rules.
50 years of experience can’t be invented or imitated. Our deep understanding and knowledge guide our best-in-class program. Three primary differentiators: 1) We proactively collect your borrower’s insurance prior to any tracking letters and pride ourselves on our “answer the phone” boutique service. 2) Our industry-best, user-friendly technologies create a tranquil lender and borrower experience. 3) We can track ANY type of insurance requirement you require, especially complex commercial loans, and customize our program to your exact specifications. That’s why many of our clients have been with us for over 40 years and why our new clients chose QuieTrack as their solution.
Lender Placed Insurance (LPI) insures specific loan collateral for the benefit of the Lender. LPI is also known as forced placed insurance, collateral protection insurance, mortgage hazard insurance, and mortgage flood insurance. It’s placement, premiums, cancellation, refunds, and coverages are evidenced by a Notice of Insurance (NOI) and governed by the Master Policy. This type of coverage is limited in its coverage and may not provide enough coverage to protect the borrower’s equity in the collateral. Furthermore, it only provides physical damage coverage (not liability) because its primary purpose is to protect the lender’s interest.
Risk mitigation lowers the severity or exposure to a risk. This may be accomplished by developing preventative and reactive strategies to lower the probability of risk or its magnitude. Specific to collateralized lending, risk mitigation focuses on the primary risk of the collateral losing all or some of its value. The perils of fire, flood, theft, explosion, and other perils constantly puts collateral at risk of losing value. Risk mitigation can also be thought of as risk control. Preventative efforts to mitigate or control risk through insurance has an expense factor. However, the cost of reacting or bearing the risk in its entirety is certain to be more costly.
Save any report to Excel or PDF
Check out the Custom Report generator
You can now search, view, save & print EDI policies
Easily upload insurance documents & loan extract files to our SFTP
Years of
Experience
We’re with QuieTrack because of their level of service, the relationship they build with their clients and the ease of use of their system.
Their online product is the best and easiest to use in the industry.
Overall best decision we have ever made!
Bank Client
QuieTrack’s implementation of QuieTpay/Impound payments has been nothing short of extraordinary. This has been a huge time saver for the bank, and has increased efficiencies tenfold. Whereas we had to rely on send a check via mail, QuieTrack can expedite payments to an agent/carrier. QuieTrack’s diligence in following up with an agent/carrier to obtain the bill, or correspond with the agent/carrier regarding the timing of a policy that has to be rewritten has been a huge time saver. Every time I have asked QuieTrack to follow up on an item or a situation, they have responded immediately.
Bank Client
The services that QT provides us impacts our business operations in a very positive way. The automated processes that have been developed over the past couple years have helped us cut down on the amount of time spent processing insurance which can be time consuming. We’ve been in some very tricky situations that needed guidance from your team and they have provided us great support and information in handling those situations.
Bank Client
Conversion from no insurance tracking to full tracking and navigating all of the errors we encountered on our end, the team was extremely helpful and held our hand until we needed them too. Never did Quietrack ever tell us we could no longer ask questions or stop answering our emails or call. Huge help.
Bank Client
Give us a call to learn how we can relieve your insurance tracking headaches so you can focus on your core business.