Client Feedback

We’re with QuieTrack because of their level of service, the relationship they build with their clients and the ease of use of their system.

Their online product is the best and easiest to use in the industry.

Overall best decision we have ever made!

QuieTrack’s implementation of QuieTpay/Impound payments has been nothing short of extraordinary. This has been a huge time saver for the bank, and has increased efficiencies tenfold. Whereas we had to rely on send a check via mail, QuieTrack can expedite payments to an agent/carrier. QuieTrack’s diligence in following up with an agent/carrier to obtain the bill, or correspond with the agent/carrier regarding the timing of a policy that has to be rewritten has been a huge time saver. Every time I have asked QuieTrack to follow up on an item or a situation, they have responded immediately.

The services that QT provides us impacts our business operations in a very positive way. The automated processes that have been developed over the past couple years have helped us cut down on the amount of time spent processing insurance which can be time consuming. We’ve been in some very tricky situations that needed guidance from your team and they have provided us great support and information in handling those situations.

Conversion from no insurance tracking to full tracking and navigating all of the errors we encountered on our end, the team was extremely helpful and held our hand until we needed them too. Never did Quietrack ever tell us we could no longer ask questions or stop answering our emails or call. Huge help.

We switched from our prior vendor to QuieTrack about 2 years ago. You walked me thru each step and the transition was so easy. To this day, you continue to stay in contact with me and ensure everything is up to my expectations. Your website is easy to use, and reports are user friendly. Anytime I have questions, I contact my rep directly and she always responds quickly. Thank you to you and your team for the great service.

We have been working with QuieTrack for over 9 years, we have had nothing but excellent customer service from them. They are very knowledgeable and take the time to explain if you have any questions. The website is very easy to learn. I have recommended them to Credit Union's that are looking for an Insurance Tracking Company.

I am thankful that I can always, without fail, rely upon you to provide information that is thorough, accurate and honest. I never doubt that my insurance services are in good hands when we are working with you. Thank you again for all your help.

QuieTrack's been a great partner over the years. We can depend on them to deliver consistent levels of outstanding service, broad coverages that protect our assets and technology that is second to none.

Everything from the real time transactions to the daily report updates on the website to the notices!!!! I am SOOOO glad we were able to make the change! I have always gotten quick responses to my questions and everyone is always so helpful and knowledgeable! In this time of regulatory overload, it's really comforting to not have to worry about this part of the process!!

Diana at QuieTrack has been a great help to me through all the audits. She is so professional and always provides me with the best service. If she doesn't know the answer she will get it for me. She has given me a comfort level during these numerous audits. The research she has provided me has made my responses to the OCC, CFPB and internal audit clear and precise. I am glad she is on my team!

I have been on your website pretty much all day since our training this morning. I LOVE IT! So easy to use and understand what an improvement this will be for us. Thank you again.

I couldn't be more pleased. I now have time during the day to complete my other duties besides insurance. QuieTrack makes the difference hands down! They are true professionals and very detail oriented. I LOVE QuieTrack!!

By the way, we repossessed a car that was wrecked. We worked with our Rep and have never had a CPI transaction go more smoothly. If he is a fine example of your staff, you should be very proud of the company you have built. I would not hesitate to recommend QuieTrack to anyone! Thanks so much.